The most noticeable difference with the all-natural wax coating is the appearance of your Frontier Mittens. The added wax results in a darker, antiqued look where the wax accentuates the character and nuances of the leather. It is very similar to how wood grains come alive when stained.

Last updated: October 08, 2019 06:37

To receive hand-branded initials on your mittens, select desired reward tier to support the campaign, then add $5 to your pledge amount PER PAIR of mittens you would like branded with initials. NOTE: After the campaign ends, a survey will be sent to you - this is when you will provide the initials to be branded for each pair of mittens.

Last updated: October 08, 2019 06:37

Yes, you will be able to choose up to 3 letters or characters for hand-branding on your mittens. The characters / letters you choose in the survey after the campaign ends will be branded on both the left and the right mittens.

Last updated: October 08, 2019 06:37

In addition to the sizing details found on the campaign page, we will provide Backers with a Gifting Sizing Guide to assist in selecting your mitten sizes for lucky gift recipients. This Gifting Sizing Guide will be available through the post-campaign survey which will be sent after the end of the campaign.

Last updated: October 08, 2019 06:37

Yes, our mittens are unisex in design and fit, available in sizes from X-Small to XXX-Large. We worked with 150+ male and female testers in the last year to dial in the fit and sizes to ensure you’re good to go! The sizing chart and guidelines are provided to determine your mitten size selection. This information will be collected from you through the backer survey which will be provided to you after the campaign ends.

Last updated: October 08, 2019 06:37

While the construction and design of the Frontier Mittens very closely resembles the 4-Season Gloves, it is best to reference the sizing charts supplied on the Campaign Page (they will also be included when we ask for your size at the end of the campaign). We have done extensive sizing research and are confident that by following the measurement steps and using the table, you will get the correct size!

Last updated: October 08, 2019 06:37

The materials and layers to produce the mittens are being sourced from multiple regions throughout Europe, Asia, India and the US. The majority of leather tanning, preparation and stitching will be completed by our trusted partners of 5+ years in Pakistan, who happen to be among the best hands-on leather working team there is! All mitten oven-baking, wax coating and hand-branding (of custom initials) will take place in Jackson Hole at Give’r HQ!

Last updated: October 08, 2019 06:37

Additional items will be available as add-ons after the campaign at special Kickstarter discounts! Because of the tight timeline associated with our fulfillment goals, the exact offerings via Backerkit are yet to be finalized. That said, we’re prepping to show the love with discounts for other give’r products and orders placed through our website as best we’re able and will keep you in the loop!

Last updated: October 08, 2019 06:37

In researching and projecting the shipping options for multi-packs, we found that the shipping costs became quite astronomical with any quantities above the 2-Packs. While we examined many possibilities for ways to reduce this estimated cost, we believe that shipping fees well above $60 was too high to be considered reasonable and therefore limited reward options to single unit and 2-pack tiers. If we find a way to change this, we’ll let you know and hope you can understand our efforts to be fair and looking out for backers as best we can in every step of the process!

Last updated: October 08, 2019 06:37

Detailed information on mitten care will be included with each pair of Frontier Mittens when rewards are sent out! These are some general guidelines for how to best clean and care for your mittens to ensure a lifetime of given’r! Cleaning - To clean the mittens, use a damp cloth to wipe away dirt from surface of mittens. Do not submerge in water or use soap. - Do not try to turn mittens inside out, as the insulation and membrane layers are specially attached to outer leather and if damaged, can be difficult to put back into place. - We do not advise you to wash the Frontier Mittens frequently. If you do wash them, put mittens on and use a small amount of mild soap and lukewarm water. Do not twist, but gradually squeeze the water out and proceed with drying at room temperature. Can use fan for increased rate of drying. Care - If looking to add protection to the leather exterior on your own, we recommend a natural wax coating, or non-silicone based, leather treatment. The wax helps to retain natural moisture content and preserve the integrity of the premium leather. Additionally, the coating will prevent dirt or dust from getting into the leather pores. - If any moisture build up occurs inside the mittens, it is best to dry out at room temperature. For best results, have mittens in an upright position and ensure maximum air flow in and out of mitten. High sun exposure or a fan can be used to expedite the drying process. Can also utilize any accessible products that absorb moisture or allow for air flow (i.e. boot dryer, shoe dehydrator, newspaper etc.). Avoid tumble-driers, ovens or high heat sources.

Last updated: October 08, 2019 06:37

While we state a no exchange/return policy on Kickstarter (as that is the protocol on this platform), we are 100% dedicated to ensuring you’re happy with your Give’r Gear. While we can make that happen for you, we would just ask for a little patience (if that were to be the case) as the campaign fulfillment process and Holiday season will likely be a busy one, and we’ll need a little time to cover all the bases. So, short answer, we’ve got your back!

Through the support of our Kickstarter backers, we have been able to bring to life two dream products (4-Season Gloves and Ol’ Faithful Midweight Pullover) and we hope soon enough our third in the Frontier Mittens The support from backers is what enables us to bring creativity and solutions to life while helping run and grow our business, connect with the greater Give’r community and ensure we’re best equipped to give’r ourselves.

In the Kickstarter community, the items received after making a pledge are titled as rewards because they are not purchases in the traditional sense. Rather, they are gifts or signs of our appreciation to our backers for supporting our team and business. We’re grateful for your support and understanding of our policy, and aim to continue our pledge to you - giving it our all, every day, in all we do.

Last updated: October 08, 2019 06:37

We’re making these Mittens to last and are guaranteeing that each pair is of the highest quality possible. We know how important your gear is and want to be sure you are equipped to Give’r in whatever way you choose. If any mitten is received with defects or errors, we will repair or replace it free of charge.

Last updated: October 08, 2019 06:37

We are confident that each reward will ship by the projected dates associated with the corresponding reward tier (stated at the bottom of each reward). That means that all backers who complete their post campaign surveys accurately and on time should receive their Mittens well before Christmas. We are not able to guarantee that shipments will be received before Christmas - but we can guarantee that we’ll do everything we can to make this a reality. Throughout the campaign and beyond, know that we’ll shoot you straight and keep you in the loop with where things stand.

Last updated: October 08, 2019 06:37

We can appreciate the desire to receive your rewards as soon as possible or given special circumstances. We aren’t able to arrange for expedited shipping - but we can reiterate our commitment to ensuring as smooth and expeditious of fulfillment process as we’re physically capable of.

Last updated: October 08, 2019 06:37

We unfortunately cannot arrange for an office pickup as our fulfillment procedure and timing goals do not allow for manual pick-ups or deliveries in Jackson Hole. Know that we’re priming the pump to ensure all rewards are processed and shipped with the best organization and systems structure we’re capable of executing.

Last updated: October 08, 2019 06:37

Because of the tight timeline associated with our fulfillment goals and the need to automate as much of the process as we can, we aren’t able to arrange for split shipments of rewards. We hope you can understand and thank you for your support – you’re going to LOVE how they fit and feel!

Last updated: October 08, 2019 06:37

1. For international shipping, the cost covers packaging and courier costs, however non-US shipments may have applicable customs, VAT, duties/taxes which are NOT included. Please check with your customs office for specific details, noting that backer is responsible for all applicable taxes or duties.
2. Shipments may have tracking, but we cannot guarantee (varies widely depending on the particular regional and local post services). Shipments will be sent via USPS First Class or USPS Priority International Mail. Note that we cannot adjust the value of your rewards on customs declarations documentation - the value will be declared as the total value in USD of the item(s) contained in the shipment.

Last updated: October 08, 2019 06:37

All mittens will come with leashes!

Last updated: November 08, 2019 11:55

All mittens get a pair of leashes and a neck coozie per pair of mittens. So 2-pack gets 2 pairs of leashes and 2 neck coozies, and so on.

Last updated: November 11, 2019 11:03